Diploma in Export Management

Business coursesExportOnline
Start date
Coming soon
Duration
750 hours
MQF/EQF
MQF 7
ETCS credits
30
Language
English and Italian
Accreditation
ACCREDITATION PENDING*
Teaching methods
Online
Incentive
Coming soon

Overview

*ACCREDITATION PENDING
Kindly be informed that this programme is undergoing “accreditation from the Malta Further and Higher Education Authority (MFHEA). Should you wish to express your interest to register for this educational programme you are kindly requested to contact us on (+356) 27780930. A student agreement inclusive of payment of registration and tuition fees shall only be signed upon approval of accreditation of this educational programme, by the MFHEA.

Accreditation is a form of certification in which the MFHEA will verify that an academic or vocational programme meets minimum academic and vocational standards. Accreditation ensures that the qualification a student works so hard to obtain meets quality standards, and that it will be recognized as such by other educational institutions and employers. The decisive stage of accreditation is the mapping of the programme to the Malta Qualifications Framework (MQF) and the European Qualifications Framework (EQF) – further information on the MFHEA and the MQF/EQF may be obtained from www.mfhea.mt

______________________________________________________________________

The training prepares the trainee to develop a multifaced career in the export management sector.  

Skills, abilities and knowledges that students will acquire will be transversal and related to several fields, allowing participants to work in an export management team, acquiring all the basic knowledges and skills necessary to conduct and supervise an export flow. 

Examples of field in which the skills apply are logistics, finance, export management, communication, administration, negotiations, marketing.  

Students will be able to conduct a market research and analysis, developing in-depth knowledge of how to communicate into an international context, even negotiating with international partners. Participants will also learn about international contracts, how to plan and develop a product to be exported, applying marketing strategies to enter a new market. 

Finally, they will learn about risk and financial management, and how to deal with international customers.  

At the end of the training, the student can work into an international export team or manage his/her own business export activities, collaborating with other stakeholders involved in the export process.

Target group

The main target group of the Award in Export Management include individuals falling in one or more of the following categories: 

  • Professionals 
  • business owners 
  • entrepreneurs 
  • executives 
  • consultants  

that would like to start their career in the export field, acquiring the skills necessary to work in the context of international trade. 

It is open also to Export Manager who would like to update and develop new skills in the field.  

The course addresses all those people who are in possession of a minimum of MQF Level 5 or superior qualification in the following preferential fields: 

Accounting, Management, Business, Law, Economics, Logistics, supply chain.  

Individuals with different background will also be taken in consideration, seen the wide coverage of the training. 

General objectives

The learner will be able to:  

  1. Comprehend the fundamental concepts related to international trade; 
  2. Conduct and analyse a market research to identify opportunities, trends, and risks in global markets; 
  3. Deal with and manage intercultural communication and teams; 
  4. Draft, review, and manage international trade contracts; 
  5. Plan and adapt products to meet the needs of international markets; 
  6. Develop and implement marketing strategies tailored to different international markets;  
  7. Manage financial aspects related to export activities; 
  8. Manage international customer relationships.  

Entry requirements

The entry requirement for this course is an MQF Level 5.  

The following areas are preferential:

  • Economics 
  • Business management  
  • International Relations  
  • Business 
  • Administration 
  • Supply chain 
  • Logistic 
  • Marketing  
  • Communication  

Or workers, professionals and business owners who want to acquire the skill set to work in the export management. 

The training is open to everyone would like to start a career in the export management field, or professionals who already work in this sector and would like to improve their skills and knowledges in the field. 

For the training taught in English, a IELTS level of 5.5 or equivalent is required for participants who are not mother language. 

For the training taught in Italian, a IELTS level of 5.5 or equivalent is required for participants who are not mother language. 

These requirements are necessary to ensure the successful and effective understanding of the training. 

Assessment

Students will be assessed by means of two different components: 

  • Multiple Choice Questionnaire will be held at the end of each module, on the MACTT VLE. I twill include questions related to the topics covered during the module and i twill last one hour.  
  • Project Presentation – at the end of the course, each student will prepare a presentation on a real-world business they choose. They have to prepare an export plan, applying all the knowledges, abilities and skills learnt during the training. Presentation can be of maximum 15 slides and each student will have 20 minutes to discuss it. The project presentation will occur on the MACTT VLE, with the presence of minimum 2 of the lecturers of the training.  

Therefore, the assessment methods and weightings are as follow: 

  • Multiple Choice Tests: 70%, 7% for each test; 
  • Oral Presentation: 30%.     

The final passing mark will be a combined passing mark of 50%.  

Moreover, attendance at classes is compulsory for 80% of the overall course. 

Only students with 80% of attendance can access to the final assessment. 

Academic dishonesty (including cheating, fraud, plagiarism and any form of copying) inhibits students from achieving a valuable learning experience of the highest standards promoted by the Institute and will not be tolerated. Any student who is found to have used unfair means in an examination or assessment procedure will be penalised. 

Penalties for unfair practice will be determined by the Board of Examiners which is represented by the Head of Institute, the Students’ Secretary and the trainers of the particular course programme. This may include failure of the module, with no provision for reassessment. Proven cases of plagiarism or cheating can also lead to disciplinary proceedings in which case the student is presented with necessary evidence and may ultimately result in their expulsion from the course. 

Students will be graded following the grading system explained in the MACTT IQA, that we indicate below: 

Grading system 

80% and above Work of distinguished quality which demonstrates synthesis, originality, and insight with no significant weaknesses. Written in good English and sources thoroughly cited. 

70-79% Work of distinguished quality which demonstrates synthesis and clear signs of originality and insight. Less ambitious in scope than a higher grade, sources accurately cited. 

60-69% Clear evidence of independent enquiry and critical judgement in selecting, ordering, and analysing arguments. Sources adequately cited. 

50-59% Evidence of the student’s ability to structure and organise thinking and to support arguments. However, may be rather descriptive with uncritical coverage of debates and issues. Sources adequately cited. 

40-49% Work which shows recognition of the issues involved and an attempt to analyse them in relation to the content. Some attempt to cite sources. 

35-39% May be repetitious, consisting of a string of weak assertions / opinions which may not relate to each other. A performance which falls marginally below the standard required for the award of achievement. 

Less than 35% Little or no understanding of the subject. A performance which falls clearly below the standard required for the award of achievement.

Registration conditions

*ACCREDITATION PENDING
Kindly be informed that this programme is undergoing “accreditation from the Malta Further and Higher Education Authority (MFHEA). Should you wish to express your interest to register for this educational programme you are kindly requested to contact us on (+356) 27780930. A student agreement inclusive of payment of registration and tuition fees shall only be signed upon approval of accreditation of this educational programme, by the MFHEA.

Accreditation is a form of certification in which the MFHEA will verify that an academic or vocational programme meets minimum academic and vocational standards. Accreditation ensures that the qualification a student works so hard to obtain meets quality standards, and that it will be recognized as such by other educational institutions and employers. The decisive stage of accreditation is the mapping of the programme to the Malta Qualifications Framework (MQF) and the European Qualifications Framework (EQF) – further information on the MFHEA and the MQF/EQF may be obtained from www.mfhea.mt

Other info

Difficulty
Intermediate
Hours of lessons
155
Hours of self-study
570
Hours of practice
15
Hours of verification
10
How to participate
Part-time
Age target
25 - 65+

Course Modules

This is an introduction module focused on the importance of international trade to businesses and the key role of the export management team. This module will provide students with a broad view on key international trade terminology, concepts and definitions, to have a solid base for the following modules. 

 This module will specifically include the following main topics: 

  • Definition of international trade 
  • International trade history 
  • Importance of international trade for businesses 
  • How international trade works 
  • Globalization and international trade 
  • The organizations governing world trade 
  • Business strategy and mission 
  • Export and import 
  • The export manager role and responsibilities 
  • The export team 
  • The different stages of export process 
  • Readiness to export – SWOT analysis 
  • Export benefits and risks 
  • Economics, politics, social and cultural factors of export operations

This module will focus on how to conduct a market analysis, how to choose where to export, how to conduct market research and the analysis of market entry models and strategies. The student will learn how to investigate several methods of market selection and entry strategies, exploring also the issues related to this.  

 This module will specifically include the following main topics: 

  • Definition of Market selection, market research and market analysis 
  • Importance of market research to identify opportunities and feasibility of export. 
  • Stages of international market development  
  • Types of market research (e.g., interviews, surveys, focus group) – advantages and disadvantages and how to select the most suitable one 
  • Market trend analysis 
  • Market Statistical data analysis 
  • Market entry strategies  
  • Process of country selection and target market identification  
  • Market size and opportunities  
  • Demand and supply analysis of the target market 
  • Market segments  
  • Competitors analysis (both direct and indirect) 
  • Opportunity identification  
  • Country Risk Factors 
  • What to export 
  • Good and bad practice in international market entry

This module will focus on negotiation skills and tactics, and the student will learn how to conduct a successful negotiation into an international environment, paying attention to cultural aspects. He/she will also learn how to differently communication into an intercultural environment.  

 This module will specifically include the following main topics: 

  • Key principles of a successful negotiation 
  • Effectiveness in multilateral negotiations 
  • Tips and trick for international negotiation 
  • Cultural aspects and intercultural communication  
  • Bargaining tactics and how to respond to them 
  • Strategies for negotiation process 
  • Business negotiations style in different countries 
  • Intercultural team management  
  • How to communicate with a multi-cultural party/team 
  • E-negotiation versus face-to-face negotiation 
  • Negotiation challenges 

This module will offer an overview of contract law, drafting techniques of an international contracts. The student will learn how to adhere to different sets of governmental regulations, what are the clauses to be included, the Arbitration process. 

 This module will specifically include the following main topics: 

  • Standards of international contracts 
  • Export sales law terms  
  • Nature of FOB and CIF contracts  
  • Parties involved into an international transaction 
  • Elements of a contract 
  • Offer and acceptance 
  • Clauses for international contracts (prices, communications, dispute resolution, penalties, terms of payments, prices) 
  • Incoterms 
  • Rights and obligations of the exporter and importer 
  • Delivery of the goods 
  • Responsibility for loading and discharge operating 
  • Passing of property 
  • Passing of risk 
  • Process of arbitration in relation to international contracts 
  • Dispute resolution  
  • The main international contracts (e.g. sales agreement, distribution agreement, agency agreement, joint venture agreement) 
  • Contract layout and drafting 
  • Examples of international contracts 
  • International Laws (e.g. United Nations Convention, UNIDROIT) 
  • Contracts implications 
  • Network of contracts

This module will offer an overview of strategies and operational aspect of the creation and/or adaptation of products and services for the expansion in foreign markets. The student will learn how develop new products or adapt the existent, to satisfy the needs of foreign consumers. 

 This module will specifically include the following main topics: 

  • Product design 
  • Strategies and techniques to adapt the product to the new market request. 
  • Identification of product characteristics 
  • Packaging adaptation (included sustainability and eco-friendly aspects) 
  • Price optimization 
  • Innovation and development of new products  
  • Idea generation 
  • Market evaluation 
  • Design and development of the product 
  • Product Launch 
  • Quality standards requirements – international laws 
  • Safety standards certifications 
  • Conformity procedures 
  • Strategies of international pricing  
  • Variables influencing pricing (e.g. production costs, market factors, competition, financial aspects, currency) 

This module will offer an overview of the process of transportation through an international supply chain. The student will learn about the analysis and management of international logistics and the distribution channels in the context of export management.  

 This module will specifically include the following main topics: 

  • Introduction to key principles and concepts of international logistics 
  • Supply chain 
  • Transportation management  
  • Transportation types (air, sea, road and rail) and their advantages and disadvantages 
  • Product movement 
  • Supply chain management  
  • Orders management 
  • Warehousing management system  
  • Transportation documents requirements (e.g. commercial invoices, customs declarations, transport documents, certificated of origin, insurance documents) 
  • Customs procedures 
  • Products traceability  
  • Logistics management methods (e.g. RFID) 
  • Ecommerce 
  • Distribution channels (e.g. direct distribution, agents, distributors, local partners) 
  • International distribution optimization

This module will offer an overview of the international marketing strategies to promote effectively the products in a foreign market. The student will learn about the strategies and techniques to promote goods and services into a new market, analysing the challenges and opportunities related to them.  

This module will specifically include the following main topics: 

  • Definition of marketing and communication  
  • Strategies to locate a product into an international market 
  • Marketing mix technique  
  • The 4 components of marketing mix 
  • How to manage the 4 components of marketing mix 
  • International marketing segmentation  
  • International communication strategies  
  • International branding 
  • Branding image management 
  • Advertisement strategies 
  • Public relationship management 
  • Digital communication strategies 
  • Risk and opportunity analysis

This module will offer an overview of the possible risks that can occur associated to international trade and export process, giving the students the basic tools to identify, assess and manage these risks. The student will learn about the strategies and techniques reduce the risks and manage them in case they occur, in addition to a brief overview on the insurance and financial protections to mitigate them.  

This module will specifically include the following main topics: 

  • The concept of risk  
  • Risk management  
  • Types of risk (financial, operational, legal, political) 
  • Types of risks associated with international trade (market risks, credit risks, exchange rate risks, country-specific risks) 
  • Risk assessment and analysis 
  • Risk mitigation strategies (diversification, hedging, contract negotiations, risk transfer through insurance) 
  • Export insurance – concept and importance 
  • Types of export insurance (marine, credit, political) 
  • Insurance documentation and procedures 
  • Emerging trends in risk management (digitalization, cybersecurity risks, sustainability)

This module will offer an overview of the different types of financing and the knowledges on how to effectively manage the financial aspects of international trade and export activities. The student will learn about the different methods of financing, the financial planning and strategies for managing financial transactions in the export context.  

 This module will specifically include the following main topics: 

  • Principles of International trade finance 
  • Payment methods (e.g. letters of credit, open account, advance payment) 
  • Role of financial institutions in facilitating global transactions  
  • Financial planning for export (budgeting, cash flow management, financial resources) 
  • Export pricing and costing  
  • Different pricing models 
  • Importance of financial instruments 
  • Financial instruments used in the export contract 
  • Export financing options (banks, export credit agencies, other source of funding) 
  • Export credits (buyers vs supplier credit) 
  • Main actors of export credits and their roles 
  • Advantages and disadvantages of export credits 
  • Exchange rate risk and currency fluctuations 
  • Financial reporting and taxation

Within this module students will obtain an overview of the importance of customer care in the context of an international business and related cross-cultural communication strategies. This in addition to an in-depth understanding of the barriers to a successful customer experience and, an appreciation for the variables affecting international customer services such as culture differences, time, uncertainty, quantity and conflict.  

As a result, students will be able to effectively manage and support customers by building an international rapport that values the relationship and retention of the client.  

This module will cover the following main topics:  

  • The theoretical framework of customer relationship management 
  • The evolution of customer relationships and customer value 
  • Customer relationship management in an international context 
  • Data Mining Systems Supporting the Marketing Function 
  • Strategies to build long-term relationships  
  • International Service Quality Standards  
  • Effective communication in international business
  • Developing strong listening and communication skills 
  • Handling difficult customer situation 
  • Ethical considerations in international customer care 

Course name: Diploma in Export Management
Timetable

Coming soon

Lecturers

In order to ensure the delivery of high-quality training experience, the academic staff involved in the design and provision of this Module has been carefully selected.

Course sponsored by

Request info Course
Please enable JavaScript in your browser to complete this form.
Name
Location
Online

Other info

Difficulty
Intermediate
Hours of lessons
155
Hours of self-study
570
Hours of practice
15
Hours of verification
10
How to participate
Part-time
Age target
25 - 65+

More courses you might like

Learners who joined this course have also enjoyed these courses.